Frequently Asked Questions
When will my order ship?
- Please see current home page announcement banner for order processing time.
International Shipping -
- I do not collect fees or taxes. These duties, taxes, and fees may be due upon arrival and must be covered by the buyer.
- For any international returns - shipping will be covered by the buyer.
When will ___ be back in stock?
- I try to rotate my design offerings as frequently as possible. If something sells well, if I love the design, or if it is requested often, I may occasionally offer a restock.
My item doesn't fit, can I exchange it or get a refund?
- I cannot offer any exchanges due to item being the wrong size. If you have any questions on the fit please reach out to me!
Do you accept returns?
- Due to the handmade nature of my items and the frequency of new designs, returns are only accepted in the form of store credit and if items are received to you damaged or flawed on arrival (this does not include due to shipping, if damaged due to shipping please contact the shipping company). All returns must be communicated within 7 days via the Contact Page. Refunds will not be provided if shipping states delivered or lost in transit. Once shipping company has control I can no longer offer refunds.
Who are you?
- I am Tif! The one woman company making everything here on the East Coast!
- I am so thrilled you are like actually reading this, I knew I liked you.
- To see all of my past designs and stay up-to-date with my newest items, follow me on Instagram at @afanofshop!